Research Planning for a Satisfaction Attitude Survey.
Research Planning for a Satisfaction Attitude Survey: In the airline industry, there has been a recorded number of competitors over time. The main factors affecting the airline industry are mostly the environmental and the decreasing passenger numbers (Brock-Al, 1994).
These factors, combined with the increasing number of growing airlines in the industry, have led to airline companies proposing different strategies that will preserve their reputation thus maintaining its customers.
Emirates airline company has been one of the biggest airlines in the world. It managed to maintain high passenger levels, but it has been rocked by setbacks due to other upcoming airlines looking to steal the market share. Passengers are spoilt for choice regarding which airline to travel
………..middle of paper……..
The research may become complicated to evaluate results based on formless questionnaires. In conclusion surveys are the foremost priorities of corporate achievements. It depicts the procedure of how methodologies function in terms of customer measurements of data and statistics.
When comparing different methodologies, there are some advantages and disadvantages as survey depends on respondents and a focus group involved with discussions (O’Connell &William, 2011).
The report shows that in order for airline companies to maintain their reputation and cope with the ever changing market, certain strategies should be employe and for companies dealing with passenger satisfaction it is undoubtedly the customers who will improve the airline company’s position in the market.
BROCK-AL ANSARI, C. A. (1994). The complete United Arab Emirates cookbook: including local customs and traditions. Dubai, Emirates, the international airline of the UAE.
Are you ready to order a custom essay from us ? Place your order with us today.