Based on the manner in which House of Fashion fared during the last quarter, In my capacity as the head of Human Resource Department, i attest to the hypothesis that things need to be put in the right manner to ascertain that the house regains its status among its peers as one of the outstanding fashion shops. Due to the evident event that the employees are demoralized following negative publicity from the media houses, employee performance needs to improve as well as customer satisfaction.
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He did mention that different employees have different behaviors and in so doing affect the performance of their organization. At House of Fashion, we believe behavior change is possible because it is the only thing that our employees have full control over.
Armstrong, M., & Baron, A. (2005). Managing performance: Performance management in action. London: Chartered Institute of Personnel and Development.
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