How To Communicate Better At Work

Adams in her article analyses Karen Friedman’s new book “shut up and say something: Business communication strategies to overcome challenges and influence listeners (2010). The purpose of this analysis is to educate the reader how to communicate in the work place effectively. The title of the article is all too obvious about this message. The article is very realistic and written in simple English.

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For example, overseas calls are inevitable. However, delivering bad news in person communicates confidence and builds on the relationship. However, even when delivering the news in person, it is important to be tactful to avoid offending or shocking.

References
Adams, S. (2010). How to communicate better at work. Forbes. Retrieved from http://www.forbes.com/2010/11/19/communicate-better-work-workplace-leadership- careers-job.html

  • Length: 312 Words (1)
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