Help desk technician

Help desk technician

Help desk technician.

As a help desk technician, I have been asked to choose an operating system through my assistance in documenting the best practices when maintaining a hard disk through the operating system I will choose. In this case I choose Microsoft Windows XP operating system.

Windows installer clean up utility- The Windows Installer Cleanup Utility (MSICUU2.exe) was a software utility for the Microsoft Windows operating system designed to solve uninstallation problems of programs that use the Windows Installer technology.

It looks up registry references and files related to Windows Installer that were installed by various programs, and forcibly wipes invalid entries out. It works in all 32-bit and 64-bit versions of Microsoft Windows.

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check if you are connecte to the Internet. Windows XP Setup displays the Ready to activate Windows? Page. If you are connected to the Internet, click yes, and then click next. If you are not yet connected to the Internet, click No, click next, and then skip to step 24.

After setup is complete, Windows XP will automatically remind you to activate and register your copy of Windows XP. On the “Ready to register with Microsoft?” page, click Yes, and then click Next. n the Collecting Registration Information page, complete the form.

Then, click next. On the “Who will use this computer?” Page, type the name of each person who will use the computer. You can use first names only, nicknames, or full names. Then click next. On the Thank you! Page, click Finish.


Dhotre, I.A. (2009). Operating Systems. Technical Publications. p. 1.

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